Refund policy
Return & Refund Policy
Nature’s Golden Gift
At Nature’s Golden Gift, we deal in food-grade products. For hygiene and safety reasons, we do not accept returns or exchanges once the product is delivered.
Damaged or Defective Products
If you receive a damaged or defective product, please notify us within 24 hours of delivery.
To process your request, you must:
- Share clear photos of the product and packaging
- Provide order details for verification
After reviewing the issue, we will offer a replacement or appropriate resolution, if the claim is found valid.
Important Notes
- Requests made after 24 hours of delivery will not be accepted
- Products must be unused and in original condition for review
- Natural variations in color, texture, or aroma are not considered defects
Contact Us
For support, reach out at:
📧 support@naturesgoldengift.com